Who we are
goodsresponse.com is operated by Creativesouls. We are located in the USA and can be reached via Contact us
What personal data do we collect and why do we collect it
We collect several different types of information for various purposes to improve our website and your experience.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection.
- Media: If users upload images or media to the website, we store the uploaded file information, including the filename, upload date, and potentially the location data embedded in the image (EXIF GPS).
- Contact Forms: If you use a contact form plugin, it may collect data such as your name, email address, and message content. We will retain this information for 24 hours to handle your inquiry and for potential future customer service purposes. We will not use this information for marketing purposes without your consent.
- Cookies: We may use cookies and other tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information on the cookies we use, please see the “Cookies” section below.
- Analytics: We may use third-party analytics services to collect information about how users interact with our website. This information is used to compile reports and help us improve the website. These services typically collect anonymous information, such as the pages you visit, how long you spend on a page and the referring website.
Who do we share your data with
We may share your data with third-party service providers who help us operate and improve our website. These providers are obligated to keep your information confidential and to use it only for the purposes we have specified.
We will not share your personal information with any other third parties without your consent, except in the following cases:
- To comply with a legal obligation
- To protect the rights or property of Goodsresponse
- To prevent or investigate possible wrongdoing in connection with the website
How long we retain your data
We will retain your data for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and automatically approve any follow-up comments you leave instead of holding them for moderation.
- Media: When users upload media, the uploaded file information is stored on our website.
- Contact Forms: We typically retain contact form submissions for 24 Hours for customer service purposes.
What rights do you have over your data?
If you have left comments on our site you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Data may be transferred outside the EU. We use Privacy Shield-certified providers and model contract clauses to ensure compliance with European data protection standards.
Contact information
If you have any questions about this Privacy Policy, please contact us at Contact Form.
Additional Information
- How we protect your data: We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate technical and organizational measures.
- What data breach procedures do we have in place: In the event of a data breach, we will notify affected users and take steps to mitigate the impact of the breach.
- What third parties we receive data from: [If applicable, list any third parties you receive data from, such as advertisers.]
- What automated decision-making and/or profiling do we do with user data: We do not currently use automated decision-making or profiling of user data.